Privacy Notice
Your Privacy Matters to Us
By using our website and services, you agree to the terms of this Privacy Notice. We are committed to being transparent about how we handle your information and to keeping your personal data safe and secure.
At Sun Capital Sdn Bhd, your trust means everything to us. As a licensed financial solutions provider dedicated to supporting government employees across Malaysia, we take your privacy seriously.
This Privacy Notice explains how we collect, use, share, and protect your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) and other applicable Malaysian laws.
1.What We Collect
- When you use our services or interact with us, we may collect:
- Full name, NRIC/passport number, date of birth
- Contact details (phone, email, mailing address)
- Employment information (government department, job title, salary details, length of service)
- Financial data (bank account details, loan information, repayment history)
- Identification and supporting documents you submit to us
- Correspondence records and communication preferences
- Website usage data, including cookies or similar technologies
2.How We Use Your Data
We use your personal data to serve you better and responsibly:
- To process and manage your financial product or financing applications
- To verify your identity, employment status, and eligibility
- To facilitate transactions, repayments, and customer support
- To keep you informed about application updates and account details
- To improve our services, website functionality, and user experience
- To comply with regulatory and legal obligations
- To share promotions, new services, or special offers (only with your consent)
3.Who We Share Your Data With
We value your privacy and do not sell or rent your personal data. We may disclose it only to:
- Our trusted employees, authorised agents, and service providers (e.g., IT, payment processors, customer support)
- Financial institutions, regulators, and credit reporting agencies where necessary
- Legal, government, or enforcement authorities as required by law
- Our business partners for legitimate purposes, with your consent where applicable
4.Keeping Your Data Safe
We apply strict security measures to protect your personal data from unauthorised access, disclosure, loss, or misuse. While we do our best to safeguard your information, no online transmission is entirely risk-free, so we encourage you to stay vigilant as well.
5.Your PDPA Rights
You have the right to:
- Access and request a copy of your personal data held by us
- Ask us to correct or update any inaccurate or incomplete information
- Withdraw your consent to the use of your personal data (note: this may affect our ability to provide certain services)
- Raise questions or complaints about how your data is handled
To exercise these rights, please contact us using the details below.
6.Data Retention
We keep your personal data only as long as needed to fulfil the purposes outlined above, or as required by law and regulatory guidelines.
7.Cookies & Website Tools
We use cookies to personalise your experience and improve our website’s performance. You may manage or disable cookies through your browser settings, though doing so may limit some features.
8.Third-Party Links
Our website may link to external sites. We are not responsible for their privacy practices, so we recommend reviewing their policies when visiting those sites.
9.Changes to This Privacy Notice
We may update this Privacy Notice occasionally to reflect legal, operational, or policy changes. The latest version will always be posted here with an updated “Last Updated” date.
10.Contact Us
If you have questions, concerns, or requests regarding your personal data, reach out to us:
Sun Capital Sdn Bhd
Address: 44, Jalan Utusan, Off, Jalan Chan Sow Lin, Kuala Lumpur, Federal Territory of Kuala Lumpur.
Phone:+60327305000
Email: enquiry@suncapital.com.my